The importance to you and Dragons Head Shop of online reviews
We use online review websites to collect reviews from users and display them publicly. We use Trustpilot and Judge.me; they are vitally important for several reasons: Firstly, they help people make informed decisions about the products or services they are considering buying. Secondly, as much as a five-star review is most welcome, we also need to know when we have not performed to the level you demand from any online retailer. If we don't know about it, we cannot rectify it for you. We cannot stop it from happening again if we don't know about it. Your comments are always appreciated, whatever the feedback may be. Lastly, these reviews help us with search engines such as Google or Bing. They determine where we are ranked when you search for things online. The more reviews we get, the higher our rankings, and the more traffic and sales we receive in the long term. Each positive review gives us extra stability to grow and expand our product base and keep our prices competitive.
So to conclude, whenever you receive an email from Trustpilot or Judge.me requesting you for a service review or product review, we would appreciate it immensely if you could take a few minutes out of your busy day to complete them. It helps other customers, other customer reviews will help you decide which products to buy, and it helps us as a small local business to compete with the much larger marketplaces such as Amazon and eBay.
Links to both of our providers are below. You can leave a review on these sites regarding the service we have supplied or on the products you have bought.
Thank you in advance for taking the time to review our store