Shipping | Postage and Packing

Postage in the UK and worldwide

updated 21/06/2022

Dispatch time

Any orders placed by 14:00 local time will be dispatched the same working day. If your order arrives after 14:00 we will endeavour to dispatch that same working day, if not it will be dispatched the following working day. Orders received after the cut-off point on a Friday and then Saturday and Sunday, will be dispatched on the next working day, which is normally a Monday but with bank holidays can be Tuesday.

For parcels up to 2 kg

Domestic posting and delivery

All items are packed to minimise the risk of any damage in posting
For all orders sent domestically, we use Royal Mail 48 or Royal Mail 24. Any item sent by either of these methods will be tracked at delivery. No compensation is payable for loss or damage with either service and replacements will not be sent free of charge. ⁕

If you require the peace of mind to cover against loss or damage then we can send your order by either 2nd class or 1st class signed for and your order will be covered for £50 or £100 respectively if lost or damaged *

For added peace of mind and when you need your order in a hurry we will send using RM guaranteed delivery by 1 pm the following working day your order is covered for loss or damage up to £750 *

* All orders must be placed by 14:00 to ensure same-day dispatch, this does not include (Saturday, Sunday or Bank Holidays)

 

  1. #
    Order Value
    Cost
    Service
  2. 01
    Orders £10.00 and under
    £3.95
    Royal Mail (RM) 48 or a similar service such as Yodel 48 (no compensation for loss or damage)
  3. 02
    Over £10.00
    Free P&P
    RM48 or Yodel48 (no compensation for loss or damage) - delivery estimate 2-3 days
  4. 03
    Over £10.00
    £1.25
    Royal Mail Signed For 2nd Class (compensation for loss or damage to £50) 2-3 days delivery - eco-friendly
  5. 04
    Up to £50.00
    £1.75
    Royal Mail 24 or DPD (no compensation for loss or damage) normally 1-day delivery not guaranteed
  6. 05
    Over £50.00
    Free P&P
    RM24 or DPD orders are normally delivered within 24 hours - not guaranteed - (no compensation for loss or damage)
  7. 06
    Up to £10.00
    £4.25
    Royal Mail Signed For 2nd Class (compensation for loss or damage to £50) 2-3 days delivery - eco-friendly with peace of mind
  8. 07
    From £50-100
    £2.75
    RM 1st Class Signed for, compensation for loss or damage to £100.00 (delivery estimate 1-2 days)
  9. 08
    Up to £100.00
    £11.00
    RM guaranteed delivery by 1 pm compensation to £750 (delivery next working day)
  10. 09
    Over £100.00
    Free P&P
    RM guaranteed delivery by 1 pm compensation to £750 (delivery next working day)
  11. 10
    Up to £10.00
    £6.50
    RM24 or DPD orders are normally delivered within 24 hours - not guaranteed - (no compensation for loss or damage)

In the majority of cases, you will receive your items on time and intact using the free RM48 service. It is your choice to decide if you wish to opt for insurance against loss or damage or a speedier delivery.

 

International postage

If you are placing orders for our products from outside the UK it is your responsibility to check if you can import our goods legally to your country. Dragons Head Shop Ltd will not accept any liability for the confiscation of any goods or offer refunds.

Any import duty or taxes are payable by you the customer and are not the responsibility of Dragons Head Shop Ltd.

The maximum order weight for international deliveries is 2 kg as outlined in the pricing structure. If your order is over 2 kg in weight we reserve the right to split your order into separate consignments and charge additional postage fees. 

You can check the Royal Mail website for any international incidents that may affect delivery times from the UK

There are 4 levels of international postage, Europe, World Zone 1, World Zone 2 and due to recent price increases by the USPS, the Royal Mail has increased to cost of deliveries to the USA World Zone 3

Europe

This zone comprises the following countries:

Country
Albania Georgia Montenegro
Andorra Germany (EU) Netherlands (EU)
Armenia Gibraltar (EU) Norway
Austria (EU) Greece (EU) Poland (EU)
Azerbaijan Greenland Portugal (EU)
Azores (EU) Hungary (EU) Romania (EU)
Balearic Islands (EU) Iceland Russia
Belarus Irish Republic (EU) San Marino
Belgium (EU) Italy (EU) Serbia
Bosnia Herzegovina Kazakhstan Slovakia (EU)
Bulgaria (EU) Kosovo Slovenia (EU)
Canary Islands Kyrgyzstan Spain (EU)
Corsica (EU) Latvia (EU) Sweden (EU)
Croatia (EU) Liechtenstein Switzerland
Cyprus (EU) Lithuania (EU) Tajikistan
Czech Republic (EU) Luxembourg (EU) Turkey
Denmark Macedonia Turkmenistan
Estonia (EU) Madeira (EU) Ukraine
Faroe Islands Malta (EU) Uzbekistan
Finland (EU) Moldova Vatican City State
France (EU) Monaco (EU)

World Zone 1

Covers all countries, not defined as being in Europe, World Zone 2 or World Zone 3

World Zone 1 generally covers countries in North America (not the USA), South America, Africa, the Middle East, the Far East and South-East Asia.

World Zone 2

This zone covers the following territories:

Country
Australia Keeling People's Democratic Republic of Laos
Belau Kiribati Pitcairn Island
British Indian Ocean Territory Macao Republic of Singapore
Christmas Island (Indian Ocean) Nauru Island Solomon Islands
Christmas Island (Pacific Ocean) New Caledonia Tahiti
Cocos Islands New Zealand Tokelau Islands
Cook Island New Zealand Antarctic Territory Tonga
Coral Sea Island Niue Island Tuvalu
Fiji Norfolk Island US Samoa
French Polynesia Norwegian Antarctic Territory Western Samoa
French South Antarctic Territory Papua New Guinea

The price for postage and packaging depends on the weight of the items and your location.

 World Zone 3

This zone covers the United States of America. 

    1. Prices by weight of the packed parcel

      GBP

      GBP

      GBP

Europe

    1. Weight kg

      Economy International

      • Delivery aim 2-5 weeks
      • Not tracked
      • Compensation to £20

      Standard International

      • Delivery aim 3-5 days
      • Not tracked
      • Compensation to £20

      Express International

      • Delivery aim 3-5 days
      • Fully tracked to delivery
      • Compensation to £50
    2. 0.000 - 0.500
      £ 9.00
      £10.00
      £16.80
    3. 0.501 - 1.000
      £12.00
      £12.50
      £18.85
    4. 1.001 - 2.000
      £18.00
      £17.25
      £21.40

World Zone 1

    1. Weight kg

      Economy International

      • Delivery aim 6-8weeks
      • Not tracked
      • Compensation to £20

      Standard International

      • Delivery aim 7-10 days
      • Not tracked
      • Compensation to £20

      Express International

      • Delivery aim 6-7 days
      • Fully tracked to delivery
      • Compensation to £50
    2. 0.000 - 0.500
      £ 9.00
      £14.60
      £19.50
    3. 0.501 - 1.000
      £12.00
      £21.50
      £25.50
    4. 1.001 - 2.000
      £18.00
      £28.40
      £30.75

World Zone 2

    1. Weight kg

      Economy International

      • Delivery aim 8-12weeks
      • Not tracked
      • Compensation to £20

      Standard International

      • Delivery aim 8-10 days
      • Not tracked
      • Compensation to £20

      Express International

      • Delivery aim 6-7 days
      • Fully tracked to delivery
      • Compensation to £50
    2. 0.000 - 0.500
      £ 9.00
      £17.60
      £19.50
    3. 0.501 - 1.000
      £12.00
      £25.20
      £30.90
    4. 1.001 - 2.000
      £18.00
      £32.00
      £41.50

World Zone 3

  1. Weight kg

    Economy International

    • Delivery aim 6-8weeks
    • Not tracked
    • Compensation to £20

    Standard International

    • Delivery aim 7-10 days
    • Not tracked
    • Compensation to £20

    Express International

    • Delivery aim 6-7 days
    • Fully tracked to delivery
    • Compensation to £50
  2. 0.000 - 0.500
    £9.00
    £21.00
    £23.00
  3. 0.501 - 1.000
    £13.50
    £29.00
    £21.00
  4. 1.001 - 2.000
    £19.00
    £38.50
    £42.50

All our orders are despatched in discreet packaging and the contents are protected with bubble wrap and other protective material to minimise the risk of damage in transit

If you have any questions, please, contact us using the form below.

Contact form